Forum Discussion
Solved
Email Access Problem
Back in June I posted about a problem I was having with access to my email account via GMail. Account access via browser is still as slow as the second coming, but a new problem has arisen. The link (email.telus.net) responds with:
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Secure Connection Failed
The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
What can you do about it?
The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.
Error Code: PR_END_OF_FILE_ERROR
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J.A. Coutts
As of this afternoon, the link "email.telus.net" is working!
J.A. Coutts
6 Replies
Replies have been turned off for this discussion
Thanks for the reply, but I already did that. Found an explanation of the message, which is a Firefox description for NSPR error code -5938. Edge produces a similar message. It is basically saying that the server dropped the connection without sending a TLS Alert explaining why.
J.A. Coutts
- FuzzyLogic
Community Power User
Since it's hosted by Google you can use this link until Telus fixes the issue:
Who marked this as solved? The problem is still there. Based on the evidence available, it looks like a problem with Cloudflare. It is terminating the connection without sending a TLS Alert.
J.A. Coutts
TELUS_SupportOfficial Support Team
You mentioned you are able to login via your browser and that errorr codes from Firefox & Edge? Does this issue occur on chrome and opera as well? What happens when you use the link provided by FuzzyLogic?
