Forum Discussion
Shawnama
3 years agoFriendly Neighbour
Inquiring About Possible Solution for TELUS PureFibre Installation Issues
I recently experienced a cancellation of my TELUS PureFibre installation due to the absence of a fibre connection from the outdoor telecommunication service box to my home's hub room. Currently, I on...
- 3 years ago
cc: DrPacman
I am writing this post for those who are going through the same problem as me and struggling.
The solution I originally posted (shown below in the graphic) worked well, but I had to convince my installation technician to give a try SFP module into UFiber ActiveEthernet. I prepared everything (UFiber, PoE adopter, cables) before the technician came. Once he showed up I explained what my problem currently having, then asked him to bring SFP module to insert to UFiber. Activating SFP module took almost 30 minutes, I had to restart the UFiber multiple times, and the ethernet cable had to be connected to a device (in my case, it was connected with a MacBook with USB-c ethernet adopter) in the my media room. Finally the SFP module got activated and fed internet to my device, then I connected it into my router.
Finally I have Gigabit internet through TELUS Pure Fibre!
Shawnama
3 years agoFriendly Neighbour
cc: DrPacman
I am writing this post for those who are going through the same problem as me and struggling.
The solution I originally posted (shown below in the graphic) worked well, but I had to convince my installation technician to give a try SFP module into UFiber ActiveEthernet. I prepared everything (UFiber, PoE adopter, cables) before the technician came. Once he showed up I explained what my problem currently having, then asked him to bring SFP module to insert to UFiber. Activating SFP module took almost 30 minutes, I had to restart the UFiber multiple times, and the ethernet cable had to be connected to a device (in my case, it was connected with a MacBook with USB-c ethernet adopter) in the my media room. Finally the SFP module got activated and fed internet to my device, then I connected it into my router.
Finally I have Gigabit internet through TELUS Pure Fibre!
- DrPacman3 years agoRockstar
Shawnama Colour me increadibley surprised, in a very good way...
You managed to find the Unicorn of installers... Convincing a tech to step outside the boundeies of the norm is very rare.. However, I've seen it more, and more all the time that TELUS will try to go beyond the bounds to assist, despite the negative comments we all see online.
Hope you keep us all updated as to the stibility and preformance of your install. I know for one I'm going to be very interested in the longterm results... Cheers...