Forum Discussion
Horrific hold music
Telus, you really need to look at your hold music provider. I've been on hold for 23 minutes and counting, starting out with this "Better together" song, moves on to the next song and halfway throug...
I was on hold for over an hour and 45 minutes and the loop is 5 minutes 10 seconds I was ready to Commit Violence after listening to that stupid "Better Together" song 20 times (yes I counted). I honestly think it is someones misguided attempt at subliminal messaging...you know We are "Better Together with TELUS" ooh lala whatever the lyrics of that song was that was very positive. I am seriously thinking of giving up on TELUS and giving Rogers a try if only to get away from the idiot phone tree that tells you to go online to get your questions answered when your internet is down. Now this nightmare hold loop. I've been a loyal customer for over 13 years it might be time to say good bye to this neurotic company.
TELUS_Support
Official Support Team
Official Support TeamHello Anwenofthelsles , we don't have much control over the choice of music but feel free to contact our team here if you need anything! This way you won't have to wait on the phone for support, thanks!
