Forum Discussion
EsterL
4 months agoNeighbour
Erroneous service agreement created without my consent
Help! On August 22, I spoke to Telus about suspending my home Internet services in Comox. I received a confirmation number for that order. Then I had an email telling me I had made changes to my home...
scoste66
4 months agoAdvocate
Retired customer service rep, agents are available by phone. I very strongly disagree with management using AI they try to get it to fix issues but they should make it crystal clear on how to get a agent. Here's Telus mailing address which I got from the web.TELUS Communications Inc, PO BOX 7575, VANCOUVER BC, V6B 8N9