Forum Discussion
Paleniky
2 years agoNeighbour
ERR_AGL_ACN_3545 - Login Failed
I have reset my password, I can login to myTelus with no issues, cannot login to my phone Telus TV+, or my account with the new Telus box that we installed (the little 4x4box). Don't want to stay on...
Kozmeek
2 years agoNeighbour
I'm so disappointed right now, I have people over for a live event and went to push it to my chromecast and it wasn't working. Installed Telus TV+ on my chromecast, still can't login, so I thought, okay well it works on my phone I"ll sign out and try on the chromecast, nope, now i can't sign in anywhere and this sounds like a recurring issue.
Has anyone resolved this? I'm almost positive its a backend issue since the error i'm receiving relates to a token no longer being available for my account, that tells me someone botched something on the backend under my profile.
TELUS_Support
Official Support Team
2 years agoKozmeek We want to help. We'll send you a private message to collect some account info so please keep an eye out for it in your inbox.