Forum Discussion
6 months with TelusTV-21T – Basic system Improvements?
Just concentrating on the really basic expectations I think every user would expect from a ‘TV Guide’ & a ‘Recording’ perspective for paying customers. This is for the TelusTV-21T STB with cloud reco...
MrSL, your comments and critique is 110% right on the money. I'm right around the same time span dealing with this disaster of a system and the frustration of the lack of significant improvement to major pain points constantly present. I wholeheartedly agree with everything you have described. The lack of responsiveness from Telus to these issues is deplorable.
I've been told I can cancel my TV service at anytime but it's my Internet service that's on a 2 year plan, so I'm stuck because the other guys don't offer TV package standalone without paying a fortune for unbundled services. Hmmmmm,, maybe I could get a big enough credit from Rogers to offset the cancellation fee...
I don't see this getting better,,as Optic Kate said on other posts "..it's not designed to be a cut & paste of competitors systems". Well,, the competitions system WORKS,,😅
I recently participated in a survey for design feedback, and was very disappointed to see it was 90% concerned about layout of the menus,, only 1 question about PVR and guide.
So that told me this was lipstick on a pig !
The basic functionality and flaws aren't going to be fixed with this platform.
We are only left to try and warn potential newcomers to stay clear of this platform.
I've been told I can cancel my TV service at anytime but it's my Internet service that's on a 2 year plan, so I'm stuck because the other guys don't offer TV package standalone without paying a fortune for unbundled services. Hmmmmm,, maybe I could get a big enough credit from Rogers to offset the cancellation fee...
I don't see this getting better,,as Optic Kate said on other posts "..it's not designed to be a cut & paste of competitors systems". Well,, the competitions system WORKS,,😅
I recently participated in a survey for design feedback, and was very disappointed to see it was 90% concerned about layout of the menus,, only 1 question about PVR and guide.
So that told me this was lipstick on a pig !
The basic functionality and flaws aren't going to be fixed with this platform.
We are only left to try and warn potential newcomers to stay clear of this platform.
