Forum Discussion
Easy Roam
Why won't Telus allow this to be added to any postpaid plan? They say my plan is not eligible. Doesn't make sense. I see the option to add it on my phone but somehow it's disabled because it generates an error message. I know that physically it can be added because at one point, when I called, I reached a very knowledgeable agent who added it only for my trip dates. Telus, for some reason, just seems to choose to be less convenient.
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There seems to be an intermittent server error for managing Easy Roam.
I tried it again later and it worked
I've been trying for a long time. Your error message is a bit different than mine. Telus definitely does not want to add this to my plan.
- What plan do you have? It works on all 4 of my plans.
No, I checked my account and it is definitely disabled. When I called today on an unrelated matter, I was told again that EasyRoam is not compatible with my plan. I know that this is really just a ruse to get you to upgrade your plan since they were able to activate it for a specific timeframe when I called about it previously.
