Forum Discussion
Mike-M
5 years agoNeighbour
Can't port my numbers out of Telus
I have a business account and a consumer account, 3 numbers that I want to move to Rogers. I've been trying all morning, actually almost 5 hours on hold between Rogers and Telus. It seems that the pr...
Fabylous
5 years agoNeighbourhood Alum
Hi Mike-M sorry to hear you're looking to leave. To be able to port your number out there are a few conditions to be met if any applies to you it could be why the numbers cannot be ported. Only active accounts can be ported out, the account has to be in good standing and phone numbers must be in the same local calling area. If none of those apply to you, you can contact our Port Team at 1-877-868-3587. Thank you.