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Tansobak
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Joined 2 years ago
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Re: How to get rid of “press the ok button to browse your recordings” message
Not sure if you got any replies, so… the issue started after upgrading the network with wifi6 and in my case with a booster on the second floor. My optik boxes are relatively new as in about 10 months old (replaced pvr and 2 remote boxes). The message only pops up on the remote nodes and only when watching recordings. The message displays for between 3 and 10 seconds, and redisplays somewhere between 5 and 30 minutes apart. let me know if you need anything else.6.1KViews0likes2CommentsRe: How to get rid of “press the ok button to browse your recordings” message
I have been away the last 6 weeks, so have not followed up with Telus since my last support call where, all devices were reset (power cycled), the my WiFi units were factory reset. The support tech told me “next step would be to replace the pvr”. The particular PVR has only been in service about 9 months. Then of course, it’s “move up to the cloud based products”. What a joke. I am completely disappointed in support. This is more like an upselling program than actual technical investigation. My guess, since it only happens on the wireless connection remote optik nodes is, there is some sort of timing / communications issue between the pvr and the remote nodes. Exactly where, I can’t say. From Sean's phone4KViews0likes0Comments