Not sure if you got any replies, so…the issue started after upgrading the network with wifi6 and in my case with a booster on the second floor. My optik boxes are relatively new as in about 10 months old (replaced pvr and 2 remote boxes). The message...
I have been away the last 6 weeks, so have not followed up with Telus since my last support call where, all devices were reset (power cycled), the my WiFi units were factory reset. The support tech told me “next step would be to replace the pvr”. The...
This also began happening to me immediately after upgrading to the new router and booster WiFi 6. My upgrade was mid October 2024. Next step, get on with Telus tech support.