So after speaking with Support, we believe we found the culprit, at least for my account. Wifi calling was no longer showing as set up on the Telus' side. We (Support and me) believe this happened after I used an esim during my vacation. When I went...
A Phone reboot resolved the issue this time around, but this is very concerning.We had issues last year, around the same time of the year for over a month while with Fido.Fido had to escalate the problem to Telus, and it ended up being a Telus Networ...
I am down again, but not it cannot even be activated again. It tells me that if it's the first time setting it up, that I need to be in a cell area, with wifi.
Just did! Thank you, that's actually pretty good customer service. It actually came back at 6h11 AM Eastern Time based on the SMS code that came it at that time (we have no tower here, so it only works with Wi-Fi calling, so the time is accurately)
