TELUS Neighbourhood

Added bonus, when my internet stops working I can't watch the game. 

Same here... if it doesn't get fixed eventually I'll likely cancel Optik TV. Unfortunately I don't think this issue is as simple as a software update, I imagine they have to update their servers potentially or network infrastructure. Anyways hoping f...

Thanks for the response, please keep us posted... is there any estimated timeline for a fix that would reduce the delay to a more reasonable amount?

Same here.

Hi, I just got the new Optik TV wireless box (model UIW4054TLU) and I am still experiencing severe delays when watching live sports, up to 1 min. Even someone I know with an older version wireless box has less delay. Is there any way this could be fi...