TELUS Neighbourhood

Calmo2

My TV down stair in my family room is hooked to a WiFi 4K box. My picture and audio freezes all the time! I have had technicians here many times and they manage to fix it fir a few weeks then it starts all over again! Every time I phone for technical...

Calmo2 · 12-13-2023

I have had this problem since I moved from Fernie B.C. to Cranbrook B.C. it has been 16 months now! I have phoned in this problem many times and they try to fix it over the phone, which works for a while then goes back to the same problem. I have had...

Calmo2

And how do I contact Telus? I have phoned many times to have this problem solved. There have been numerous times a technician has come to my house and they say the problem is in the underground lines! When I call technical support ,I end up talking t...

Calmo2 · 12-18-2023

I rebooted both the wi-fi wireless boxes and the main modem.Th e TV seems to be fine now but we will see how long it last before in starts doing the same thing again! Thanks.Get Outlook for Android

Calmo2 · 12-14-2023

I have rebooted both wi-fi boxes and main modem a few times. When I have phones for technical support they usually do a test on their end and fix a few things and that usually works for a while then it comes back after a month or two! I have had tech...

TELUS Neighbourhood

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TV hasn't worked properly since I move here 19 months ago!!

Video and Audio still freezes!

Re: TV hasn't worked properly since I move here 19 months ago!!

Re: Video and Audio still freezes!

Re: Video and Audio still freezes!