Confirmation from telus shortly after posting this… both of my orders are now cancelled. Extremely frustrating as the best deals are during Black Friday (at all carriers) and Telus’ inability to process this order stopped me from getting a good deal ...
Same for me, got through to customer service and was told that my order was going to to be cancelled to an error by Telus and that I needed to order again and the deal would be honoured. I did that and it’s been 3 weeks and both the 1st and 2nd order...
Same thing happened to me, still says processing. Called and was told that order is never going to be completed because of an issue and to order again and the deal will be honoured, it’s been 3 weeks and the second order still says processing. No com...