Only if I want to upgrade my plan or add an add-on! So basically if you're giving them money, that's fine, you can use online upgrade systems, but in my case, I want to eliminate some add-ons to reduce my monthly bill!
Did all Telus employees Die or Vanish?! No one answers their dumb phone number anymore?!!!!!I've been on hold for over 2 hours to change my plan, which you could have made it easier for everyone if you'd let us change plans online!! Even when I try y...