I am having the same issues. I have received codes before from telus but I have tried several time the past week to redeem points for amazon gift card and same thing every time. I don't think I have had to have a code for them in the past.
I am having the same problem. I have redeemed before but now nothing. I don't think I needed a code before. Have tried several time over the past week. I don't use a mobile phone so if it has to be a mobile phone that's new.