TELUS Neighbourhood

It amazes me when you contact loyalty department you get someone who doesn't care you are a long time customer. They make you wait long times and at the end they refuse o give you any reasonable deal but will give them to new customers. Then they giv...

Telus loyalty means nothing They are more concerned about deals for new customers When you talk to a loyalty agent they talk down to you and seem like you are wasting their time Any long time customer should switch providers then sign up with Telus l...

It appears Telus give better deals to former customer (winback offers) than to long time customers. When asked you are just ignored or brushed off