So Telus updated me, but I was still getting 1 gig, not 1.5. So after having 2 telus reps tell me the equipment can handle it, I finally got one that said the T3200M cannot do faster than 1 gig. So they are sending me the new router. I had no ide...
I am in the process of upgrading to 1.5 and they told me all their equipment will run it. I have the T3200M. My issue is just getting them to upgrade me to the 1.5. Telus has just upgraded me to 1.0 and they are having issues on their end getting ...
You can use the "Telus Network Experience" app and submit a report via the app. When I used it a couple of years ago a tech called me directly and told me what the issue was and how they tried to fix it.