It seems to be working with the Nokia ONT, but it's an extra box, which I would've preferred to not have. It's connected to the NAH through Ethernet and the NAH has a PPPoE connection
Yes, the technician should connect to the PPPoE. I believe Telus needs to do this to access the Bell infrastructure. You can also call the support to get this info, but I'm not sure they'll give it to you right now since it's not installed and activa...
May I ask how to get the Bell SFP module? The Bell technician left a Nokia ONT for me instead. And with this fibre media converter, is it still possible to have Optik TV cable box?
I ran into the same problem, scratching my head for a couple a days. In my case Bell didn't leave a SFP module, they left a Nokia ONT. Then TELUS installed their NAH (Network Access Hub). The thing is, I wanted to use my own router, so I put the NAH ...