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Why????
this summer we removed optic tv and sent back all the equipment, this week our bill had non returned equipment on it. Even though it was returned. Then we phoned to have it removed, fine then we asked about lowering our bill and the guy said the only way to do this was to get tv. It’s not that’s bull**********!! Telus is a bunch of scammers.
Can't register my MyTelus account
I signed up for an internet service a couple of days ago and received an email with a link to complete the registration for my MyTelus account. However, when I use the link to finish the registration after I put my information in and submit it, nothing happens, and it won't let me log in with the information I used for my account.
Fibre optic service box installed on private property
Ledcor assumed our property was common property, it is bare condo land and we have titles and property lines, They installed this in our side yard while we were gone, there is no easement or utility right of way in this location. Request it be moved, as an eye sore and placed only a few feet from our deck. I sent a email to fibreconnect.com who passed it onto Ledcor who didn't contact me until after all hooked up to and states now live and won't move further up so it's out of our sight but still on our property. If their looking for new customers in our neighborhood there not going to get it as the town of High River is not happy.Phone calls from Telus
We get phone calls from 604 394 5405 frequently. He says he is from Telus.I think he is trying to sell extra services. I am not a native English speaker and I have trouble understanding his English, however, his English is also giving my wife problems. She is a native English speaker. We wish Telus to stop him phoning us. We have been very royal Telus customers for 45 years and don’t want to be treated this waybilling issue
I have been emailing mailto:[email protected] for weeks and have received no response. I have been to the Telus website trying to find the form to submit so that a ticket can be created but the links go around in circles. The AI chat only gives me replies related to connection issues. Can I please just send an email to someone to explain the billing issue and have it resolved? Why do you make this so hard?? The claim to resolve issues within 7 days is completely false. Beyond frustrated!Data security incident email from Telus
Is this email really from Telus? Many people received it, but doubt the authenticity since it is trying to get you to click a link and give out your info. What caused this? What would signing up for yet another service do to fix this? Should passwords be changed? I'm not sure what to believe. Reddit thread Facebook thread
