Recent ActivityMost RecentNewest TopicsSolutionsTry to port over a phone This has been an absolute pain. I currently have a public mobile phone plan (they are owned by Telus) I received a promo offer from Telus through my public mobility email. I go to use the promo on...one day roaming pass I have a telus loyality reward of being able to recieve several free one day roaming passes. Can I group them together to use on the trip? For example activate 3 one day passes for a 3 day trip ove...5G Speed Issue I just switched to Telus 50GB unlimited and my speeds on 5G are slower than I had on Koodo. I called tech support and it was elevated 2 levels and I was told the service in my area for 5G was poor. I...SolvedDiscovery+ activation via Stream+ I am having issues activating my new Discovery+ app on Apple TV. I received the activate email from Telus. I clicked on activate and then directed to the Discovery+ webpage to log in. When I put in...Being billed by TELUS-Koodo for No Service or Connection A TELUS rep was trying to sell an internet service to me. I agreed to a trial for a month to evaluate the service while keeping a Rogers connection working. I decided not to use it and returned the e...Possible scam? Got a call this morning from 250-539-3463 with a new mobility rate offer for $34. Asked them to call back at 2PM. Have seen Freedom mobile, Presidents Choice, etc with this type of offer so just won...Have CAN/US/MEX but can't connect in Mexico I have the unlimited 5G 100 Canada-US-Mexico. Once I landed in Mexico I found I can't connect. I've reset my phone multiple times, made sure the roaming setting was on, tried to connect manually to ...Receiving texts from sender: [email protected] Recently in the middle of text messaging exchanges, one additional sender appeared in me and my spouse text conversation. It's address had my spouses first name with some additional letters and addr...Billing Issue I have been trying to resolve an overbilling issue since late December. Having no luck, I escalated my issue using the link on the Support site and was issued a Request ID. This was done on Jan-21-...Abusive and Unprofessional Conduct As a Senior who recently had a heart attack and am currently trying to recover, I was astounded to be called <names> 3 times during a conversation with one of your representatives. Telus charged $34...