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Mobile internet is dead no help from customer service... make me keep call on hold
I called telus regarding my 3 mobility lines.. all three internet is dead..when I spoke to customer service Gentleman he goes you have 180 GB data sharing and its finished.. I keep on saying since 1 ...
Amar1982
2 hours ago Place Mobility
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LG V20 on Telus post March 1, 2027?
Does the LG H915 (Canadian LG V20) support carrier-provisioned VoLTE voice calls on TELUS after the March 1, 2027 3G shutdown
C8_z0j06zagBTSU
2 days ago Place Mobility
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First Time NSF Fee Waiver
I am writing because I've been with Telus for over a year now. On September 25th, despite having sufficient funds in my bank account for the pre-authorized payment, the payment was refunded to my acc...
Vy_N
5 days ago Place Mobility
billing
customer service
Mobility
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Voicemail - Blocked Numbers
With our recent elections I have become aware that unsolicited phone calls can go to voice mail even when that phone number is blocked. I have received 3-4 voicemails without a missed call. I block n...
Rocky3
6 days ago Place Mobility
blocked calls
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1like
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Telemarketer
Ever since Telus bought Vivint and upgraded our system I am being inundated with calls from telus to upgrade my cell and TV internet. I have asked nicely to have my number removed for their list, I h...
Wkhadley
6 days ago Place Mobility
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30-day Asia Travel Pass
I've been told by a mod that there's a 30-day Asia Travel Pass available. I only have the 14-day Asia Travel Pass in my account. Can someone from the support team help me manually add it to my accoun...
kk888
9 days ago Place Mobility
Mobility
roaming
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Account Deactivation with unknow details
My company was charged by a Telus mobility service fees monthly without authorization. We just have the account number from the invoice, how can we deactivate the account and stop the payment.
20738525
10 days ago Place Mobility
deactivate
Mobility
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Google Play Charges to my Telus Bill
Hello, I got a Google Pixel 3 watch when I renewed my mobility contract back in March 2025. In June 2025 I started getting random Google Play charges added to my Telus bill, apparently through my wa...
AshthAdventurer
11 days ago Place Mobility
Mobility
Possible scam
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1like
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Want to cancel service!
Hello, I have ported my number to a new provider but keep getting billed by telus. How do I cancel and get the credit for the service which isn't being used or provided? Thank you for the help.
Solved
rgrevy
11 days ago Place Mobility
Horrible service
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0likes
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Brand New Line Glitch: 100% of my regular phone data is draining my Hotspot bucket
hi
Costanza
12 days ago Place Mobility
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