wifi cutting out for 20 seconds every hour exact same minutes past the hour

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Neighbour

Having a problem that no one has a clue what to do about. My wifi cuts out for about 20 seconds every hour, the same number of minutes past the hours, but a different number of minutes past the hour each day. So one day, it will be 23 minutes past the hour - 9:23, 10:23, 11: 23, etc. But tomorrow it will be 47 minutes past. 1:47, 2:47, 3:47.  Just a quick interruption, but enough to disconnect me or freeze my video call (work) or disconnect my game  (not at work) or whatever

 

I have verified it happens on multiple devices (laptop, ipad) so it's not device specific. 

 

I have fibre 150, with main box in the basement and 2 TELUS extenders - one on main floor and one on upper floor. Also have TELUS TV.

 

Gratefully accepting thoughts and ideas. 

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Community Power User
Community Power User

Which Telus router do you have? The T3200 (black) or the Home Wifi Hub (white)? Are you using any wifi extenders or Telus Boost?


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Neighbour

The white hub and TELUS boost with 2 extenders