Pasco's profile

Neighbour

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2 Messages

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Email not coming in

I have not received any emails on my webmail account since 8:15 pm last night.  Why is this.  Cannot get on computer, phone and when I log into webmail.

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Accepted Solution

Just Moved In

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6.8K Messages

There's a posted outage for email. Please be patient while they sort it out.

 

https://forum.telus.com/t5/Service-Status/ONGOING-Interruption-of-Webmail-Services-Nationally/ta-p/94692

Community Power User

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8.5K Messages

Can you provide a few more details?  The sentence portion: “and when I log into webmail” seems incomplete.

 

Neighbour

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2 Messages

Basically no emails are coming in on all devices (laptop, phone, and on the webmail (internet))

Hero

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2.7K Messages

I just sent a test email to my telus.net account and my wife's and both worked. There was a 5 minute delay before it showed up.

Neighbour

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1 Message

Same issue. Email not coming in since last night. Test emails from other accounts to my telus account this morning are not showing up in webmail or email software. Outgoing messages are working.

Neighbour

 • 

3 Messages

I have the same issue. No incoming Outlook mail since last night [laptop and phone]. Outgoing works - I did a test e-mail to another account. Grande Prairie, AB.

Neighbour

 • 

1 Message

Same problem here. No incoming emails since about 8 pm last night. And I can't find out any information as to why.

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