07-17-2017 03:08 AM
As of yesterday, suddenly cannot send mail, although am still receiving mail.
Mac OS 10.11.6; Apple Mail 9.3.
Coincidentally -- or not? -- can no longer receive or send email from my iPhone when wifi is enabled.
Help?!
Solved! Go to Solution.
07-17-2017 02:10 PM
Can you try using port 1025 as your outgoing SMTP server port?
07-17-2017 10:41 AM
What service do you use for email? If Telus.net, have you confirmed the SMTP settings?
07-17-2017 11:14 AM
Thanks for your response!
Account type is POP
Outgoing mail server: mail.telus.net
Port: 995, using SSL
07-17-2017 02:10 PM
Can you try using port 1025 as your outgoing SMTP server port?
07-17-2017 10:13 PM
That worked! I wonder why the port # would change? That's ok -- you don't have to answer that!
Many thanks!
07-17-2017 10:26 PM
There's a partial explanation at this link.
Port 1025 became the one Telus now uses for all SMTP traffic whether from within it's network or outside. Previously users would be able to send mail when connected to legacy ports only when connected to a point on the Telus network. For instance, sending mail from my laptop at my brother's place (Shaw) would not work, but if I connected to a friend's (Telus) Wi-Fi network - all the pent-up emails sent. The use of port 1025 with SSL has fixed this issue at least for the most part!
03-08-2018 11:30 PM
That solution doesn't work. I can only send using cellular not using wifi. Don't call the Telus techs just spent 2 hrs on the phone with 4 different techs telling me to do,the same thing over and over,
03-09-2018 08:07 AM
Care to provide a bit more detail as to the settings you have, and the error messages you receive?