Forum Discussion
jackrabbit000
5 years agoLeader
Telus Security Door To Door Salesman
What’s up with this Telus door to door salesman harassment? Today we had 3 guys come around and wanted us to do a free upgrade on our system and then charge me more than 2x more than what I’m paying n...
- 5 years ago
Hi Chowser, we're sorry about the negative experience. I'll also be sending you a private message to get more information about the interaction you've had with the door to door representative so that we can follow up on this. Thanks!
Chowser
5 years agoNeighbour
I had a horrible experience today with smart haven door to door salesmen. I was being polite and listening and let them finish. I brought up a few concerns with what they were offering and was told I was flat out wrong and didn’t know what I was talking about. I said that’s fine I’m not interested. They then continued on explaining the prices. I said again I wasn’t interested. On again saying it was a promotion for our neighbour and I should be thankful they chose our house for this service. They continued on again sorry but no thank you I’m not interested. To which he says “So you don’t want to protect your family?” Your families Saftey isn’t worth 30 dollars a month?” I stood there dumbfounded someone would come to my door and say that. My dog could instantly sense the mood change and came running to the door growling. I stood there still stunned. Is this is what Telus is sending to the field to represent them in sales I’m honestly considering cancelling all my telus services. Our fiber, three phones, cable all of it.
MelH
TELUS Team Member
5 years agoHi Chowser, we're sorry about the negative experience. I'll also be sending you a private message to get more information about the interaction you've had with the door to door representative so that we can follow up on this. Thanks!
- BillTelusCust5 years agoRockstar
Telus' door to door reps (and mall reps) have been total and complete jerks for years and years. Nothing seems to ever get done about it. They are a huge negative blight on the company.
- MelH5 years ago
TELUS Team Member
Hey Chowser, can you please turn on your private messaging through your account settings so that I can reach out to you directly? Thank you!