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Solved
Faulty Fire Detector
This afternoon/evening we had 8 false alarms coming from the Fire Detector. The monitoring centre representative tried to connect me with technical support/service but in all cases, nobody answered....
I'm sorry to hear about the false alarms with your fire detector. To address and rectify this issue promptly, please follow these steps:
Check the Detector:
- Inspect the fire detector for any visible issues, such as dust, insects, or debris that might be triggering false alarms. Clean the detector gently if necessary.
Reset the Detector:
- If your fire detector has a reset button, press it to see if that resolves the issue. Refer to your user manual for specific instructions on resetting.
If the problem persist send us a private message and we will get someone to assist you.
TELUS_Support
Official Support Team
Official Support TeamI'm sorry to hear about the false alarms with your fire detector. To address and rectify this issue promptly, please follow these steps:
Check the Detector:
- Inspect the fire detector for any visible issues, such as dust, insects, or debris that might be triggering false alarms. Clean the detector gently if necessary.
Reset the Detector:
- If your fire detector has a reset button, press it to see if that resolves the issue. Refer to your user manual for specific instructions on resetting.
If the problem persist send us a private message and we will get someone to assist you.
