Forum Discussion

Redlily's avatar
Redlily
Neighbour
2 months ago

Arming from Keypad

We just had to update from Vivint to Telus.  The installation was yesterday and I’m trying to set a rule or an “automation” to arm the house from the door keypad when leaving.  The only thing I’ve been able to do is arm the house when the door is locked, whether from the keypad or when we lock the door from the inside.  Has anyone been able to just arm from the keypad when leaving?

3 Replies

  • Shawn01's avatar
    Shawn01
    Just Moved In

    Having the same issue, there is no option for “lock from keypad” in the automation. Did you solve this?

    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team

      Shawn01 Check out this automation guide pdf file to see if it helps. "Lock from keypad" isn't a feature but perhaps one of these options might work: 

       

      Geofence-Based Automation: When the last family member leaves, automatically arm the system AND lock the door

       

      Scheduled Automation: Create a rule for typical departure times (e.g., 8:00 AM weekdays) to arm system + lock door

       

      Mobile App Control: Use the ADT mobile app to arm the system, then set a rule to lock the door when armed

       

      Voice Assistant: Set up an Alexa or Google Home routine to arm the system and lock the door with a single command