Forum Discussion
ADT Security Contact Info
I was sent a letter that my alarm needed updating for Telus to continue monitoring. I have spent hours on phone trying to get an answer on how to do this. Got through once and transferred a couple ...
TELUS_Support
Official Support Team
Official Support TeamYou would need to speak with our SmartHome team directly, and we can provide direct contact info you'd like so you wouldn't need to be transferred anywhere. Feel free to send us a private message and we can discuss further.
I tried replying with info but got html error in my message and then said I had sent as many messages as I could for the time.
- TELUS_Support
Try sending us a private message now and it should come through fine!
I got an email with a contact number, have left two messages and still no response.
I just want to cancel my monitoring as it’s not even being monitored. If I don’t hear back I’m advising my bank to cancel payments. I’m not paying for nothing. Thanks
