Forum Discussion
andrewho
3 years agoNeighbour
Additional pendant for LivingWell Companion Home service
Hello,
I am new to the LivingWell Companion home service. I just ordered this service for my father with fall detection pendant. Can I order an additional pendant for my mother in the same address?
Or do I need to order a separate base station for the new pendant ?
Thanks!
Andrew
An additional pendant would cost $40/$55 (contract/no contract).
My apologies about missing your earlier question: yes, one base station will pair with multiple pendants but connected to one account.
5 Replies
- andrewhoNeighbourThanks for the prompt response. He is using the in home pendant with fall protection.Can I just call Telus sales and request an additional pendant for my mother? How much would this additional pendant cost each month?Again, thanks for the support.
- dru
Community Manager
An additional pendant would cost $40/$55 (contract/no contract).
My apologies about missing your earlier question: yes, one base station will pair with multiple pendants but connected to one account.
- andrewhoNeighbour
Hi, I just ordered the LivingWell Companion Home service with the fall detection pendant for my father.
How can I order and add a new pendant for my mother? Can this new pendant be connected to the same base station, or do I need to order a separate base station for my mother?
Appreciate any advice.
Andrew