Forum Discussion
Optik TV mobile app error 444901
Getting: telus optik playback error 444901 player error: vo_osmp_src_cb_drm_fail Phone is Pixel 6. Have cleared cache and data. Have reinstalled. Still having the issue. Any solution?
Im experiencing the same issue. Was this able to be resolved?
Hi ! Had the same problem - it is a known Google Play issue affecting Android 13 try this:
Steps for resolution:
1. Access the Google Play Store from your computer
2. Search for the TELUSTV+ Application
3. Install the application on your device via the web.
4. Initiate start up TELUSTV+ Application
- I deleted current app and downloaded the TELUS TV + app.
Restarted phone and logged in. Still getting the the error.
