Forum Discussion
Why is it so hard to correct errors on account?
I recently moved to Edmonton. Got an email Saturday listing all the services we ordered and the monthly costs….both equals and promo price. Then, at the end, they gave us a total of ALL THE PRICES LI...
TELUS_Support
Official Support Team
Official Support TeamDefinitely not the experience we want our customers to have. Feel free to send us a private message and we can discuss further.
Telus just accepted the corrected billing. When I tried to go back and check that all accounts are the same, it gave error message saying “It’s not you, it is us”..so I have no idea if everything is matching now.
