Forum Discussion
What are Telus support hours in Pacific Standard Time?
Every time I call into Telus Support it is minimum an hour long wait and I simply do not have that time as I am a busy person. I just need to know the hours and/or best times to call in for Pacific Standard Time so that I am not waiting forever.
6 Replies
Replies have been turned off for this discussion
I find I have much better luck either getting through right away or waiting a short time for a call back if I call before 10 am.
Thank you. Pacific Time?
Yes. I've tried later in the day and usually am not offered the call back option and then have a fairly long wait on hold. By the way - I don't know if this problem has been fixed but for a while after you went through the call back set up you would then get an incorrect message saying that the call back option was not available when it actually was. So if you get the message saying that your call back has been scheduled then don't worry what comes next - you will be called back.
