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Utterly disappointed with the service that we receive from Telus
I have 6 lines with this company I cannot believe telus can treat people like you do. I called on Friday to report a phone stollen from my daughter Could not speak to anyone until today, ...
If you port her number to the new carrier, her current account will be closed and a final bill sent in the same way current bills are sent. No need to do anything more.
If she does not want to keep her old number, only then will you have to close the account. Again, a final bill will be sent in the usual manner.
I could not remember my pin from years ago. It has on Telus app a PIN change tab. A code sent to your device and give you access to change or create for a new PIN. Then call *611 to be served by entry this PIN.
