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Utterly disappointed with the service that we receive from Telus
I have 6 lines with this company I cannot believe telus can treat people like you do. I called on Friday to report a phone stollen from my daughter Could not speak to anyone until today, ...
If you port her number to the new carrier, her current account will be closed and a final bill sent in the same way current bills are sent. No need to do anything more.
If she does not want to keep her old number, only then will you have to close the account. Again, a final bill will be sent in the usual manner.
I had problems with 611 so i posted on the forum and it it got resolved if ya call 611 ask for the escalation manager
