Forum Discussion

Myrmidon's avatar
Myrmidon
Organizer
6 years ago
Solved

Unauthorized Access, Telus Profile Locked

Hi All, I received an email from Telus to notify me that somebody tried unsuccessfully 5 times in a row to use my email address to log into My Telus (my account), resulting in temporary lockout. I wo...
  • xray's avatar
    6 years ago
    Did you change your password recently just before this happened?

    While the lockbox is annoying and inconvenient your account should be safe if you used a strong password (8 characters min, mix of symbols, numbers and casing)