Forum Discussion
Sent my bill to collection agency
Closed my account in 2018 with 0 balance. Got a warning from a general credit Inc saying I owe 107 dollars and it was my second notice today. 7 years later.. Warned if I don't pay, they will report me to credit bureau.
How dare telus do this and try to destroy my credit over their own mistake. Completely unacceptable. This is not the way to do business. What is wrong with this company. Absolutely pathetic.
Telus if you actually read this, contact me and fix this asap.
1 Reply
TELUS_SupportOfficial Support Team
Hi there, If the account has already been sent to collections, the best next step is to contact the credit bureau directly and open a case to investigate the report. They will reach out to us on your behalf to verify the details.
