Forum Discussion
Rewards
Where has the Rewards page gone? MIA for weeks and yet no announcement, etc. Thank you.
BrandonT
TELUS Team Member
TELUS Team MemberHi 4930
To access your TELUS Rewards, please visit telus.com/rewards then click the Green button Access your rewards. Please let me know if that link works for you. If not, I will help you with some troubleshooting 🙂
TELUS Employee & Neighbourhood Volunteer
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Like all the other Reward posts, it gone. Vanished. The way of the Doo Doo. Thank you for reply. I will ring Telus to advise them
that it is basically "out of order" for weeks.
- BrandonT
Hi 4930,
There is no need to advise TELUS. I have just flagged this issue on your behalf.
I decided to test out the Rewards Portal to see if I can replicate your issue (and what others have addressed recently). I was able to successfully order an Amazon Gift Card just now 02/20/2024.So with that being said, It may be a localized issue on your device. This is quite common for lots of websites and is likely just a cache or cookie issue.
If you would like to troubleshoot with me, here are some questions which will help me help you.
1. Are you using a computer or a phone?
2. Is the operating system Windows, Apple, Android?
3. What web browser are you using?
4. Are you getting an error message when logging into the Rewards page?
