Forum Discussion
Problem linking new service - "The account has been cancelled"
I ordered new services with Telus several weeks ago and received an email confirming my home service order with the account number, services summary and account details. The email instructs to "Revie...
Hi there,
Recently ordered the Telus internet. Had the confirmation email for the new account number and everything. However, when I am trying to link my account on the MyTelus app it says it has been cancelled? Help please!
TELUS_Support
Official Support Team
Official Support TeamHi ChrisTan19 we would like to help. Please send us a private message to discuss further
