Forum Discussion
Koroushsensei
6 years agoHelpful Neighbour
partial charge is a scam
i moved my number over to telus on july 9. i thought my cycle will start that day. today i got my first bill. telus charged me $15 partial charge because my cycle starts on the 15. when i switched to ...
Koroushsensei
6 years agoHelpful Neighbour
I assumed my cycle will start on the day I came to Telus. Not 5 days after. The fact Telus employee never told me is why I’m pissed
BillTelusCust
6 years agoRockstar
They didn't tell you, I see.
If it was important to you, you should have asked.
Is this your first phone account?
It is very difficult to understand why you are upset about this.
- Koroushsensei6 years agoHelpful NeighbourI was with my previous carrier for 20 years. So didn’t know carriers did this
- BillTelusCust6 years agoRockstar
They do.
Your title is "the partial charge is a scam" not that they assigned you a billing date you didn't like.
Get your billing date changed if you want.
Nothing for you here.