Forum Discussion
partial charge is a scam
i moved my number over to telus on july 9. i thought my cycle will start that day. today i got my first bill. telus charged me $15 partial charge because my cycle starts on the 15. when i switched to ...
You're complaining about being charged for service during the days you have service? People seldom switch on their bill cycle date. They are entitled to bill and be paid for their services.
Are you trying to get sympathy about when the billing date is?
I have to pay for my services, you have to pay for your services.
You've got no legitimate complaint that I can see.
How could charging you for days you have your phone service be a "scam"?
You're just wasting people's time trying to understand what went on to see if they can help you, and once we read about it, we see you are complaining about nothing. Pay your bill.
I assumed my cycle will start on the day I came to Telus. Not 5 days after. The fact Telus employee never told me is why I’m pissed
They didn't tell you, I see.
If it was important to you, you should have asked.
Is this your first phone account?
It is very difficult to understand why you are upset about this.
- I was with my previous carrier for 20 years. So didn’t know carriers did this
They do.
Your title is "the partial charge is a scam" not that they assigned you a billing date you didn't like.
Get your billing date changed if you want.
Nothing for you here.
Why do you need to have your billing cycle on a specific day?
You can have it adjusted to a specifc day if you like. I adjusted all my mobile account billing cycles to be on the same day so that I can pay them together out of convenience.
- I assumed by cycle will start the day I transferred to Telus. No of the Telus employees told it wasn’t
- Hello Koroushsensei
I'm sorry but you can ask as well. It's not just the representatives responsibility to say so.
You said " transfer" to Telus. So you have had a account with another carrier yes? If so then you know they also do partial charges when you're changing plans or doing a upgrade.
