Forum Discussion
Koroushsensei
6 years agoHelpful Neighbour
partial charge is a scam
i moved my number over to telus on july 9. i thought my cycle will start that day. today i got my first bill. telus charged me $15 partial charge because my cycle starts on the 15. when i switched to ...
Koroushsensei
6 years agoHelpful Neighbour
I was not told there will be a charge or that my cycle starts on 15 instead of 9
Meowmix
6 years agoAmbassador
Hello Koroushsensei
Unfortunately this is you're responsibility. You should have known this. All carriers do partial charges. You should have known if you're plan or rate charges before ur billing does? There will be partial charges.
Pay you're bill and next time? You can ask them to have the plan change on the say the new month starts. Lesson learned.
Unfortunately this is you're responsibility. You should have known this. All carriers do partial charges. You should have known if you're plan or rate charges before ur billing does? There will be partial charges.
Pay you're bill and next time? You can ask them to have the plan change on the say the new month starts. Lesson learned.