Forum Discussion
Solved
No Pre-Authorized Payment
It seems that billing support is closed right now, so I thought I would check here in the meantime. I’ve had pre-authorized payments setup for about a year and a half now with no issues at all. I w...
Generally there is no negative credit report until 90 days, but I suggest calling in to get your pre authorized payments reinstated, and ask. You can also get your credit report, often through your bank.
Do you see any pending transactions on that credit card? I check all my CC transactions every few days to look for anything unusual. It only takes a minute on my phone. It's saved me a lot of problems over the years. Vendors double charging, fraudulent usage, etc.
I also set up notifications whenever there is a charge over a certain value so I'm used to seeing an email whenever my Telus bill is paid.
I didn’t check for that last month, but now that you mention it I don’t recall seeing anything pending last month (I check my credit card app regularly). I have it all sorted now, though!
