Related ContentTELUS Home Services Support Guide Quick access to common support topics for TELUS home services. Optik TV Issues watching Optik TV? Add/Change channel subscription online or on your TV Reboot your PVR / STB Optik TV G...New $5 home security service maintenance fee I was surprised to see the recent addition of $5 per month being added to my bill for the purpose of "security system maintenance". I would have thought that system maintenance would be already fac...SolvedTELUS Home Service Vacation Suspension Guide Learn how to temporarily pause your TELUS home services at a reduced rate while you're away. Suspension Details Time restrictions: Minimum period: 1 month (30 days) Maximum period: 6 mont...Cancelling Home Security After being a loyal customer for over 20 years I am at a crossroads with Telus. Almost 2 years ago I got the smart thermostat and doorbell camera. The thermostat never worked and after 6 phone call...SolvedHome Security August 2024 Bill I called Telus why bill had increased. Agent said she didn't understand why home security was $5 more with a current contract. She refunded me, and contacted home security. I received new bill and...Solved
Recent DiscussionsTELUS has been Monkeying with my AccountNot honoring payment arrangementTelus upgraded my home internet speed without my authorizationIncorrect bill after contract renewalOMG...A Downward Slide.. Where is Loyalty?
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