Related ContentTELUS Home Services Support Guide Here's some quick access to common support topics for TELUS home services. Optik TV Issues watching Optik TV? Add/Change channel subscription online or on your TV Reboot your PVR / STB Op...New $5 home security service maintenance fee I was surprised to see the recent addition of $5 per month being added to my bill for the purpose of "security system maintenance". I would have thought that system maintenance would be already fac...SolvedTELUS Home Service Vacation Suspension Guide Learn how to temporarily pause your TELUS home services at a reduced rate while you're away. Suspension Details Time restrictions: Minimum period: 1 month (30 days) Maximum period: 6 mont...Cancelling Home Security After being a loyal customer for over 20 years I am at a crossroads with Telus. Almost 2 years ago I got the smart thermostat and doorbell camera. The thermostat never worked and after 6 phone call...SolvedHome security system Having been a previous customer of ADT I recently had the Telus home security system installed. When the ADT system was installed I was told that when the alarm was primed AWAY, I could only re-ente...Solved
Recent Discussions2 Step Verification IssueSolvedCustomer service operating hoursMyTELUS app showing wrong "Primary" name and number after EPP setupLoyalty departmentpublic statement of bill cancellation
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