Forum Discussion
Cas23
2 years agoNeighbour
Door to door Sales
My situation is eerily similar to those posted on this thread. I had a 2 salespeople at my door on the Friday before Labour day this year. I explained that I was happy with my provider. He said he ha...
TELUS_Support
Official Support Team
2 years agoWe sincerely apologize for the situation you’ve encountered and the frustration it has caused. We’d like to investigate this further. Please send us a private message with your account details and any correspondence you’ve had with the salesperson, including the promised terms. This will help us thoroughly review your account and ensure appropriate action is taken.
- Cas232 years agoNeighbour
Thank you for your reply. My account number is (Removed account info).
The sales person was Mike. He said he didn’t have a card. Gave me his cell number (Removed private info). He visited my house in Elmira Friday August 30th. I tried to find our last text correspondence but it seems to be too old.
We spoke for over an hour on my porch.
Thanks for looking into this for me.
Regards
Chris
Sent from my iPhone- TELUS_Support2 years ago
Official Support Team
We deleted your info as you are replying on a public forum. Please send us a private message.
- Cas232 years agoNeighbourThank you for your reply. My account number is [Mod edit].
The sales person was Mike. He said he didn’t have a card. Gave me his cell number [Mod edit]. He visited my house in [Mod edit] Friday August 30th. I tried to find our last text correspondence but it seems to be too old.
We spoke for over an hour on my porch.
Thanks for looking into this for me.
Regards
Chris