Forum Discussion
Deal not honoured ! Who do I escalate too?
In the past couple days I have spent almost 2 hrs on the phone with a Telus person. The first hour to discuss options for my family for cell phones and services and bundle with other services we alre...
thanks for the PM's however it has now been 45 minutes and I have still not talked to a person. Another waste of the customers time messaging back and forth with no progress!
TELUS_SupportOfficial Support Team
As stated, we'd need a contact name and number to submit the callback request to our team.
I already sent it to you 43 minutes ago via your PM
