Forum Discussion

Fredp's avatar
Fredp
Organizer
3 years ago

Cannot manage channels on Web

For a month or so now, I cannot manage my channels using a Web Browser. I've tried using Chrome, Safari (both on MacOS) and MS Edge (Windows/Parallels on MacOS). All produce the same error - "Somethi...
dru's avatar
dru
Icon for Community Manager rankCommunity Manager
3 years ago

Did you, by chance, just sign up for or change your service?

  • Fredp's avatar
    Fredp
    Organizer
    3 years ago

    I did add a channel using the MyTelus App, but this problem started well before that. In fact, I only used the app because of this problem. There were no other changes to my service.

     

    Thanks.

    • dru's avatar
      dru
      Icon for Community Manager rankCommunity Manager
      3 years ago

      Can you try again from incognito/private browsing mode to see if the issue persists?

      • Fredp's avatar
        Fredp
        Organizer
        3 years ago

        Private browsing on Safari does exactly the same thing.

         

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