Forum Discussion
randomusnm589
2 months agoFriendly Neighbour
Cancelling Telus Internet service, why does it have to be so difficult ?
Everytime I call in to talk with loyalty team member reagrding moving/cancelling my internet service, it gets disconnected after 21 minutes and if i walk-in to store they say they cannot help with ca...
TELUS_Support
Official Support Team
2 months agoThat's definitely weird and you shouldn't be disconnected regularly. Were you able to get through to an agent since?
randomusnm589
1 month agoFriendly Neighbour
Hi,
Tammy was supposed to reachout to me yesterday to get my account cancelled. Let me know if you can provide an update on it.
- TELUS_Support1 month ago
Official Support Team
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