Forum Discussion

Pablo's avatar
Pablo
Neighbour
5 years ago
Solved

Balance disappeared

I left $5,00 on my balance last month. Today I tried to top up my prepaid phone and for my surprise 18cents disappeared from my balance. As there is no way to top up $15,00 I have to top up $20,00 to ...
  • Fabylous's avatar
    5 years ago

    Hi Pablo, 

    Did you try and log in to your account to see what the history of the transaction was?  If you're still having trouble, visit us on our Twitter or Facebook page, we'd be happy to take a look.  Thanks.