Forum Discussion

Charlesathome's avatar
Charlesathome
Neighbour
5 years ago
Solved

youtube

when trying to create an account on youtube I get this error message: We are sorry, but you do not have access to YouTube. Please contact your Organization Administrator for access.
  • Charlesathome's avatar
    Charlesathome
    5 years ago

    Thanks all for the response!

    I created a new Gmail account and that did it, all is good now.

    Thanks

WestCoasterBC's avatar
WestCoasterBC
CPU Alum
5 years ago

If you’re using your own home network there should be no issue creating an account via browser, or mobile phone app?

 

If you’re on a company network, school network etc they maybe blocking access.

 

 

  • Charlesathome's avatar
    Charlesathome
    Neighbour
    5 years ago

    At home,

    I was thinking it's something to do with the migration to Gmail that Telus did?

    • NFtoBC's avatar
      NFtoBC
      Icon for Community Power User rankCommunity Power User
      5 years ago

      You can’t use a G-Suite address to access other consumer grade Google services, you need a consumer Google account. The email service Telus contracted is the corporate level G-Suite product, and only offers mail and calendaring services.

       

      • Charlesathome's avatar
        Charlesathome
        Neighbour
        5 years ago

        Thanks all for the response!

        I created a new Gmail account and that did it, all is good now.

        Thanks

    • polecat's avatar
      polecat
      All-Star
      5 years ago

      Charlesathome WestCoasterBC  After the move to gmail ( telus account one ) I had to create a new generic  gmail account to access you tube, You have to use a google  product to get you tube. The telus mail on gmail platform is seperate from regular gmail. Polecat

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