Forum Discussion
kevex
8 months agoFriendly Neighbour
Windows live 2012
Hello, I have been using Windows live 2012 to access my emails for years now and since yesterday it is blocking me from accessing my emails saying my name and password is incorrect. It is doing this...
- 8 months ago
Additionally, the other reason I suggested getting a modern email program is that Windows Live Mail 2012 doesn't support modern encryption and Google will eventually block outdated mail apps. If the above mentioned email settings don't work, you may have to change the security options on the Telus email through a browser. That may give a temporary reprieve.
- Google Support page about Less secure apps: https://support.google.com/a/answer/6260879?hl=en
Even though it is not recommended, and will only be temporary, to enable Less Secure app access, log in through a browser and:
- Click on the user icon in the top right and then click on Manage your Google Account:
- Click on Security on the left menu
- Click on Less secure app access
- Click on the toggle to enable:
- As long as the mail server settings match what is in my above post, re-try Windows Live Mail and see if it works now.
- 8 months ago
I'll try to get this right. You need to fist login to your telus account via a web browser. Then go to this link for your security settings:
From there you will need to enable 2-Step Verification if it's not already enabled.
Once that's done you can then go to App Passwords at the bottom of the 2-Step Verification page and create one for the App that you are setting up (Outlook, Windows Live, etc. it's just a label to keep track of your App Passwords). Select Create and a password will be generated. Copy or write this down (including spaces) as there is no way that I know to view this password except when it's first generated.
This will be the password you use in your Account configuration in the Mail app that you are using.
Hopefully that's it.
telusdetective
8 months agoHelpful Neighbour
Thanks to everyone, especially to FuzzyLogic. I had the same problem: Livemail abruptly stopped working with a user/password error. It would have been nice if Google or Telus gave us a heads-up.
It seems this "two-factor + app password" has replaced the "less secure app" option, since that setting has disappeared after setting up 2fa+app-pw.
Yes, I'm still using Livemail because I prefer it over other email clients. Thunderbird would be okay if it weren't such a RAM-hog. I'm not against updating, but it seems like each Microsoft email client gets worse and worse. If I could still use Outlook Express, I would 😀.
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