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WiFi Boost 7 Restarting Everyday Around 1AM
Hello, I've been encountering an issue which seems to have only started recently. The WiFi boost 7 I got as part of upgrade to 1.5G on Jan 2026 has recently been restarting itself around 1AM-1:30AM ...
Third day and it looks like the restarting has stopped.
Telus must have fixed something on their end in which it kept telling the wifi boost to restart at the same time every day. No idea if this post brought any visibility into the issue
I appreciate that the issue is fixed, but I did not like how it was treated as if the boost restarting every day was normal given that the firmware version was the same after every restart. Additionally, the callback request mentioned here still did not happen (I'm sure they have this supposed call recorded and could find it or even see the length of this call) and me mentioning as such did not trigger another request for a call for some reason. I just wanted to help troubleshoot the issue and raise awareness of it.
At the end of the day, I just wanted the constant restarts to stop and I'm glad that it did eventually.
Third day and it looks like the restarting has stopped.
Telus must have fixed something on their end in which it kept telling the wifi boost to restart at the same time every day. No idea if this post brought any visibility into the issue
I appreciate that the issue is fixed, but I did not like how it was treated as if the boost restarting every day was normal given that the firmware version was the same after every restart. Additionally, the callback request mentioned here still did not happen (I'm sure they have this supposed call recorded and could find it or even see the length of this call) and me mentioning as such did not trigger another request for a call for some reason. I just wanted to help troubleshoot the issue and raise awareness of it.
At the end of the day, I just wanted the constant restarts to stop and I'm glad that it did eventually.
Ok, so I had a call Wednesday morning with Telus agent and he said there are pending updates on the wifi router.. He said he did something to stop it and after that call I monitored and so far it hasn't rebooted again. He did say the the lights blinking shouldn't be orage/red on the router but still is on mine. Will continue to see if the reboot comes back but so far so good
